FAQ

SHIPPING

Where do you ship?

We currently ship to any address in Canada. Please refer to our Shipping Policy for further information.

Do you ship to the United States?

Yes. Please visit https://www.simonbbq.com to place an order in the United States.

Where is my order shipped from?

Longueuil, QC.

Do you offer free shipping?

Yes we do! Free shipping will automatically be applied at checkout to all orders of $35 or more.

PRODUCTS

Where can I find your products?

Our products are sold on our website and in multiple retail locations across Quebec. Visit our product page to place an order online, or visit our retailer page to find a retailer near you.

Are the ingredients in your products all natural?

Yes, our barbecue rubs are made of only 100% natural ingredients.

What is the sodium content of your products?

Our barbecue rubs have an average sodium content of 8%.

What is the shelf life of your products?

Our barbecue rubs have a shelf life of 2 years.

Where are your products made?

Our barbecue rubs are made in the United States.

ORDERS

Do you offer special rates for bulk orders?

Yes, please use discount code BULK10 to get 10% off on orders of 400 $ or more.

Can I change my order?

Please contact us immediately so we can assist you with changing your order.

What is your refund policy?

Please refer to our Refund Policy.